Privacy notice

The operating controller is HADO Casa. The full legal name, legal address, tax ID and formal privacy email of the controller must be confirmed before this notice is treated as a final legal version.

While that business information is completed, personal data requests may be sent through the official WhatsApp number +52 473 148 2222, while a formal privacy email address is enabled.

We may collect name, phone number, email, property location, property type, contact profile, message sent, service preference, collaboration interest, appointment details scheduled through Google Calendar, stay dates, number of guests or booking interest.

When necessary for a real estate, contractual or legal compliance matter, identification data, ownership documents, legal capacity, financial or patrimonial data and information related to source of funds may also be requested.

Data is used to respond to requests, contact prospects, schedule and confirm valuations or consultations through Google Calendar or other channels, register contact origin, assign attention, follow up on sale, rental, property management or short-term rental processes, send property information, prepare service proposals, coordinate visits, confirm availability and comply with contractual, legal or regulatory obligations.

For sales or real estate collaboration, HADO may use data to document prospect origin, identify the contact channel, coordinate agents or partners, follow up commercially and resolve clarifications related to participation, fees or agreed commission.

Data may also be used to send commercial information, follow up on satisfaction, communicate new services or properties and generate internal statistics.

You may object to secondary purposes through the same contact channel.

HADO does not sell personal data. Information may be shared only when needed to provide the requested service, coordinate an operation, comply with legal obligations, respond to authority requests or work with platforms, advisors, notaries, owners, managers, partner agents, partner brokerages or providers related to the service.

External links, such as Google Calendar, Airbnb or other platforms, are governed by their own notices, terms, privacy policies and security mechanisms.

You may request access, rectification, cancellation or opposition regarding your personal data, and withdraw consent, by sending a clear request with your name, contact channel, right being exercised and information needed to identify your relationship with HADO.

HADO may request additional information to verify identity or legal representation before responding.

HADO will apply reasonable administrative, technical and organizational security measures. Data will be retained for the time necessary to handle the request, commercial relationship, contractual, tax, legal or regulatory obligation, including the time needed to document prospect origin, commercial follow-up or clarifications arising from an operation.

This notice may change due to legal, operational or commercial updates. The current version will be available on this page.